1. Introduction

Her Wild North LTD (“we”, “us”, “our”) understands that your privacy is important. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

This policy explains what data we collect, how we use it, and your rights (the “Privacy Policy”).

This policy applies only to your use of our website:
https://herwildnorth.com (“Our Site”)

Our site may contain links to other websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing your data.

2. About Us

Her Wild North LTD is a limited company registered in England under company number [ ]

Registered address: [ ]

Our website address is: https://herwildnorth.com

Her Wild North LTD is the data controller. We collect and process your personal data in accordance with this Privacy Notice and as authorised under applicable data protection laws.

3. Personal Data

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. Your Rights

Under the Data Protection Legislation, you have the following rights, with regard to the personal data that we collect about you:

• The right to be informed about our collection and use of your personal data. 
• The right to access the personal data we hold about you and to request a copy of it.
• The right to have your personal data rectified if it is inaccurate or incomplete.
• The right to request the deletion of your personal data (the “right to be forgotten”).
• The right to restrict or limit how we process your personal data.
• The right to object to our use of your personal data for particular purposes, including the right to object to direct marketing at any time.
• The right to withdraw consent at any time, where we rely on your consent as the legal basis for processing.
• The right to data portability. This means that, where you have provided personal data to us directly, and we are processing it based on your consent or for the performance of a contract, and by automated means, you can request a copy of that personal data in a structured, commonly used, and machine-readable format so that you can re-use it with another service or organisation.
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data protection rights have been breached. We would, however, welcome the opportunity to address your concerns directly first.

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

5. Why We Collect Your Data

We process your personal data in order to operate Our Site, respond to enquiries, provide our services, manage registrations and bookings, communicate with you about services or events you have requested, and send you email updates or newsletters where you have opted in.

Based on the services and journeys visible across the site, this includes processing connected with Brilliant Next Moves™ sessions and events, Personal Position Audit bookings, organisational talks, keynotes and masterclasses, partnership or service enquiries, and general contact requests.

We may also process limited technical information necessary for the security, operation and improvement of Our Site.

6. What Data We Collect and How

Depending upon your use of Our Site and services, we may collect and hold some or all of the following personal data.

Identity information
This may include your name.

Contact information
This may include your email address, telephone number, postal address, and any other contact details you choose to provide.

Professional or organisational information
Where relevant to an enquiry or service request, this may include your employer, organisation name, role, or information about the context in which you are contacting us.

Booking, registration and enquiry information
This may include information you submit when you register for a Brilliant Next Moves™ session or event, book a Personal Position Audit, request a conversation about talks or organisational services, complete a contact form, or enquire about working with us. It may also include any details you provide about your goals, circumstances, interests, or reasons for getting in touch. 

Communication data
If you contact us by email, through a website form, or otherwise correspond with us, we may collect your name, email address and any other information you choose to give us.

Payment information
If you purchase paid services, products, sessions or events, payment information may be collected and processed by our third-party payment providers. We do not ordinarily store full card details ourselves.

Technical information
This may include your IP address, browser type and version, device information, and limited website usage information, where this is necessary for basic site operation, security, hosting, or troubleshooting.

We collect this personal data directly from you:

• when you sign up to our mailing list or newsletter;
• when you register for a Brilliant Next Moves™ session, event or related experience;
• when you book or request a Personal Position Audit;
• when you enquire about services for yourself;
• when you enquire about talks, keynotes, masterclasses or organisational partnerships;
• when you submit a contact form or request information;
• when you email us directly; and
• when you browse or interact with Our Site in ways that generate limited technical information.

We do not intentionally collect special category personal data through Our Site. However, you may choose to provide such information when submitting an enquiry or completing a free-text field.

7. How We Use Your Data

Under the Data Protection Legislation, we may use your personal data for the following purposes:

• responding to your enquiries and requests;
• registering you for sessions, events, audits or other services;
• communicating with you about bookings, registrations or services you have requested;
• delivering services, events, talks, audits and related offerings;
• sending newsletters, insights, updates or other marketing communications where you have opted in;
• administering our business and maintaining records;
• processing payments and managing transactions;
• improving our website, services, and the experience of those who engage with our work.

We will only use your personal data for the purpose or purposes for which it was originally collected unless we reasonably believe that another purpose is compatible with those original purposes and permitted by law.

We do not sell your personal data to third parties and we do not use your personal data for automated decision-making or profiling.

8. Legal Basis for Processing Your Data

Our lawful bases for processing your personal data may include:

Consent
Where you sign up to receive newsletters, marketing emails, updates, or other optional communications from us.

Contract
Where processing is necessary to take steps at your request before entering into a contract with you, or to perform a contract with you. This includes administering bookings, providing a Personal Position Audit, facilitating session or event attendance, or delivering services you have requested.

Legitimate interests
Where processing is necessary for our legitimate interests in operating, administering, protecting and improving Our Site, business, services and communications, provided your rights and freedoms are not overridden.

Legal obligation
Where we are required to process or retain personal data in order to comply with legal or regulatory obligations.

9. How Long We Keep Your Data

We will not keep your personal data for any longer than is necessary in light of the reason or reasons for which it was first collected.

In general:

• enquiry data will be kept for as long as necessary to respond to and follow up on your enquiry;
• newsletter subscription data will be kept until you unsubscribe or we discontinue that service;
• client, booking, registration and transaction data will be kept for as long as necessary to provide the relevant service and for reasonable administrative, legal, accounting and tax purposes thereafter; 
• technical data will be kept only for as long as reasonably necessary for security, performance and system administration.

Where there is no fixed retention period, we will determine the appropriate retention period by considering the nature of the data, the purpose for which it was collected, legal obligations, and whether there is an ongoing need to retain it.

10. Storage & Security

We take appropriate technical and organisational measures to protect your personal data and to prevent unauthorised access, loss, misuse, alteration or disclosure.

We may store some of your personal data in the UK.

We may also use third-party providers whose systems store or process data outside the UK. Where this happens, we will take appropriate steps to ensure that your personal data is treated as safely and securely as it would be within the UK and in accordance with the Data Protection Legislation.

Such steps may include using providers located in countries recognised as providing adequate protection or relying on approved contractual safeguards.

11. Sharing Your Data

We will not share any of your personal data with any unrelated third parties for their own marketing purposes.

We may share your personal data, where necessary, with trusted third-party service providers who help us operate Our Site and deliver our services. Depending on the services you use, this may include providers of:

• website hosting and platform providers;
• email and newsletter platforms;
• booking, registration or scheduling tools;
• payment processing services;
• video conferencing or event delivery platforms; and
• professional advisers or service providers who support the administration of our business.

We may also disclose your personal data where we are legally required to do so, for example to comply with a legal obligation, court order, or request from a regulatory authority.

12. How You Can Manage Your Data

In addition to your rights under the Data Protection Legislation, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data.

In particular, we aim to give you clear choices about direct marketing. If you have opted in to receive email communications, you may unsubscribe at any time using the unsubscribe link in any marketing email or by contacting us at hello(at)herwildnorth.com

13. Cookies

We do not use advertising cookies or non-essential tracking cookies beyond those ordinarily required for the basic operation, security and performance of the website.

Our Site may use limited essential or functional cookies and similar technologies necessary for the website to work properly, such as supporting security, page delivery, or standard website functionality. You can usually control cookies through your browser settings. Please note that disabling essential cookies may affect how the site functions.

14. How to Access Your Personal Data

If you want to know what personal data we hold about you, you can ask us for details of that personal data and for a copy of it. This is known as a subject access request.

All subject access requests should be made in writing and sent to hello(at)herwildnorth.com.

We will respond to your request within one month of receiving it. In some cases, where requests are particularly complex, we may require additional time as permitted by law.

15. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the changes. We recommend that you check this page regularly to keep up to date.

16. Contact Information

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Her Wild North LTD
Email: hello(at)herwildnorth.com
Registered address: [ ]